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Billa Blog

Practical NDIS guides for the people doing the work

Templates, checklists, and explainers built for support workers and small providers. Written by people who have been through audits, not by compliance consultants.

For small providers

NDIS claim types explained: direct, non-face-to-face, and travel

A plain-English explanation of NDIS claim types, what each one covers, how to use them correctly, and common mistakes that get claims rejected.

5 min read
For small providers

NDIS handover notes template: what to include for safe shift handovers

A practical guide to NDIS shift handover notes, what information needs to transfer between workers, and a free handover template.

5 min read
For small providers

NDIS incident report template: what to record and when

A plain-English guide to NDIS incident reporting obligations, what counts as a reportable incident, and a free incident report template.

5 min read
For small providers

NDIS service agreement template: what to include and a free download

A plain-English guide to NDIS service agreements, what the rules require, and a free template for registered and unregistered providers.

4 min read
For small providers

How to register as an NDIS provider: the sole trader setup guide

A step-by-step guide to setting up as an NDIS sole trader or unregistered provider, including ABN, insurance, worker screening, and whether to register.

5 min read
For small providers

NDIS support worker pay rates 2025–26: what workers get and what providers charge

How NDIS support worker pay rates work in 2025–26, what the Price Guide allows, and how sole traders and providers set their rates.

5 min read
For support workers

Can you use AI for NDIS progress notes? (2026 guide)

Yes, with the right approach. What support workers need to know about AI, NDIS compliance, and participant privacy before using any AI tool for notes.

6 min read
For small providers

NDIS audit checklist for small providers and sole traders

A plain-English NDIS audit checklist for sole traders and small providers. Covers documentation, progress notes, worker screening, and what auditors flag most often.

5 min read
For support workers

NDIS Practice Standards explained (plain English guide)

The NDIS Practice Standards tell you what you are required to do as a registered provider. Here is what they mean in practice, with no bureaucratic language.

5 min read
For support workers

NDIS progress note template: free download with examples

Free NDIS progress note template with real examples. Covers what auditors look for, common mistakes, and a downloadable Word version with a completed example.

6 min read